Shipping policy
Last updated: February 18, 2026
Thank you for shopping with JR VIVORA. We are committed to providing a smooth, transparent, and reliable shopping experience.
🚚 Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Our products are manufactured and shipped by our trusted supplier, Supliful. Once your order is confirmed, it is sent to our supplier for preparation and fulfillment.
You will receive a confirmation email along with a tracking number once your order has been shipped.
⏳ Shipping Times
Estimated delivery time is 10–15 business days.
Please note:
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Delivery times may vary depending on your country or region.
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Delays may occur during peak seasons, holidays, or due to customs and unforeseen circumstances.
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Business days do not include weekends or public holidays.
🌍 Shipping Destinations
We ship to multiple countries. Available shipping options and rates will be displayed at checkout.
💰 Shipping Fees
Shipping fees are:
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Calculated automatically at checkout based on your location, or
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Free during special promotions (if applicable).
📦 Order Tracking
Once your order has been shipped, you will receive a tracking number by email allowing you to monitor your package in real time.
If you do not receive your tracking information within 5 business days, please contact us at:
📧 jrvivora.pro@gmail.com.
❗ Delivery Issues
Lost or Delayed Packages:
If your order has not arrived within 20 business days, please contact us so we can investigate the issue with the carrier.
Incorrect Address:
Please ensure your shipping address is correct before completing your purchase. JR VIVORA is not responsible for orders shipped to incorrectly provided addresses.
📩 Contact Us
For any questions regarding shipping, please contact us at:
📧 [jrvivora.pro@gmail.com.]